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Efficiency savings

The need to cut public expenditure often requires services to be designed and delivered in new ways. Major cuts can rarely be achieved through traditional efficiency measures. Instead they require systems change – for example, to reduce numbers going into prison, or to reduce unnecessary pressures on hospitals. The right kinds of systems thinking can open up new possibilities.

(See Jake Chapman, ‘System failure: why governments must learn to think differently’, London: Demos, 2002.)